This Privacy Policy explains how Road Sport Coaching processes personal data when you use roadsportlorry.click and related services.
Where the GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or legitimate interests, depending on the context. We limit processing to what is relevant for the stated purpose and apply appropriate safeguards for the data we handle.
Where applicable, you may request access, rectification, erasure, restriction, portability, or objection to processing. If processing is based on consent, you may withdraw consent at any time without affecting prior processing. You also have the right to lodge a complaint with the competent supervisory authority.
We process personal data to respond to enquiries, provide coaching-related services, manage bookings or communications, maintain the website, improve functionality, monitor security, prevent misuse, keep business records, comply with legal obligations, and carry out limited analytics or preference management where permitted.
We may share personal data with trusted service providers that support website hosting, analytics, communications, booking administration, payment processing, document storage, and similar operational tasks. These parties act on our instructions or under their own independent role where applicable, and they are expected to use the data only for the services they provide.
We may disclose personal data where necessary to meet legal obligations, respond to lawful requests, protect our rights, investigate misuse, or support the establishment, exercise, or defence of legal claims. We may also share information when needed to prevent fraud, address security incidents, or enforce our terms and policies.
Depending on where you are located and how we process your data, you may have rights to access, correct, delete, restrict, object to, or obtain a copy of your personal data. You may also have the right to challenge inaccurate information and to ask us to explain how a decision affecting you was made, where automated decision-making is involved.
To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or action you are asking about. We may need additional information to verify your identity and to protect against unauthorised disclosure. If we cannot fully comply, we will explain the reason where permitted by law.
We keep personal data only for as long as needed for the purpose for which it was collected, including to provide services, maintain records, resolve disputes, comply with legal obligations, and support security or fraud prevention. When data is no longer required, we delete it, anonymise it, or restrict it so that it is no longer actively used.
If we make significant changes to this policy, we will post the revised version on the website and, where appropriate, provide additional notice through the site or other reasonable means. The date of the latest revision should be checked before you continue using the service.
We may process identification and contact details, enquiry content, coaching-related information you choose to submit, account or booking details if applicable, payment-related records handled through the relevant service provider, and technical data such as device information, log data, and approximate location derived from your browser settings.
We collect personal data when you complete forms, send messages, request information, schedule services, or otherwise interact with the website. We also receive limited technical data from your browser or device, and we may obtain service records from tools used to operate the site, process enquiries, or manage bookings and payments.
The site may use strictly necessary cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose and lifespan. Where required, non-essential cookies are used only after appropriate consent or other lawful basis.
You can usually block or delete cookies through your browser settings and, where available, through the cookie controls shown on the site. If you disable certain cookies, some features may not function as intended, especially where they are needed for security, preferences, or basic site operation.
